Terms of service

Last Updated: November 10, 2025

This website is operated by SatoActive for the brand Amoura Home (“Amoura Home”, “we”, “us”, “our”, or “the Company”).
By visiting www.amoura-home.com and/or purchasing a product from us, you agree to be bound by the following Terms of Service (“Terms”, “Terms of Use”, or “Agreement”).

These Terms apply to all users of the website, including visitors, customers, partners, and contributors of content.
Please read them carefully before using our website or making a purchase.

If you do not agree to these Terms, you may not access the website or use our Services.

1. General Overview

Amoura Home operates an online retail platform specializing in high-quality home decor and lifestyle products.
By accessing or purchasing from our website, you engage in our “Service” and agree to comply with all applicable laws and these Terms.

Our store is hosted securely on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.

We reserve the right to update, change, or replace any part of these Terms at any time.
Updates will take effect immediately upon being posted on this page. Continued use of the Site following any changes constitutes acceptance of those revisions.

2. Eligibility & Online Store Terms

By using our Site, you confirm that you:

  • Are at least 18 years old, or

  • Have the consent of a parent or legal guardian to use this website.

You may not use our products or Services for any illegal, unauthorized, or harmful purpose, including any activity that violates U.S. federal, state, or local laws.
You must not upload or transmit any malware, viruses, or code that may interfere with the functionality of our Site or Services.

Violation of these Terms may result in the immediate suspension or termination of your access.

3. Accuracy, Completeness & Timeliness of Information

While we make every effort to ensure accuracy, Amoura Home does not guarantee that all content, product descriptions, or pricing information on the Site is error-free or current.

We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel or adjust orders if necessary (including after an order has been submitted).

4. Product Availability, Pricing & Modifications

All prices on www.amoura-home.com are listed in U.S. Dollars (USD).

Prices, discounts, and availability are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time.

Amoura Home shall not be liable for any modification, price adjustment, suspension, or discontinuation of products or services.

5. Product Details & Display

We take care to ensure our home decor products are described and photographed as accurately as possible.
However, variations may occur due to individual monitor settings, lighting conditions, or natural materials used in certain products.

All product images and dimensions are provided for reference only.
We reserve the right to limit sales of products to any person or geographic region at our discretion.

All promotions and offers are valid while supplies last and are void where prohibited.

6. Orders, Billing & Account Information

We reserve the right to refuse or cancel any order placed with us, for any reason, including suspected fraudulent or reseller activity.

In the event of modification or cancellation, we may attempt to contact you using the email, phone number, or billing address provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all orders.
Failure to do so may result in delays or cancellation.

For information about returns, please review our Return & Refund Policy.

7. Fulfillment, Shipping & Delivery

All Amoura Home orders are processed and fulfilled from our managed logistics network to ensure efficient, secure, and high-quality delivery.

We currently ship within the United States only.

Typical Delivery Timeframes:

  • Processing Time: 1–2 business days

  • Shipping Time: 3–6 business days

  • Estimated Total Delivery Window: 4–8 business days

Delivery times exclude weekends and public holidays.

All shipments are sent with free standard shipping.
If expedited services are offered, additional fees will be clearly displayed at checkout.

Amoura Home is not responsible for delays caused by incorrect address information, carrier delays, or circumstances beyond our control (e.g., weather, natural disasters, or postal disruptions).

8. Third-Party Tools & Links

Our Site may contain links or access to third-party tools and websites that we do not own or control.
These are provided “as is” and “as available” without any warranty, endorsement, or liability.

We are not responsible for the content, accuracy, or policies of any third-party websites.
Use of such services is entirely at your own risk and subject to those parties’ terms and privacy practices.

9. User Reviews, Comments & Submissions

By submitting content such as reviews, testimonials, photos, or comments (via our Site, email, or social media), you grant Amoura Home a worldwide, royalty-free, perpetual license to use, display, and reproduce that content for marketing or promotional purposes.

You agree not to post content that is unlawful, offensive, defamatory, or infringes on the rights of others.
We reserve the right, but are not obligated, to edit or remove content that violates these guidelines.

10. Prohibited Uses

You may not use our Site or Services for any of the following:

  • Unlawful, fraudulent, or deceptive activity

  • Uploading or transmitting viruses or malicious code

  • Violating intellectual property or proprietary rights

  • Harassing, defaming, or discriminating against others

  • Collecting or tracking personal information without consent

  • Sending spam, phishing, or other abusive communications

  • Circumventing or disabling site security features

Violation of this section may result in legal action and immediate termination of access.

11. Disclaimer of Warranties & Limitation of Liability

Our website, services, and products are provided on an “as is” and “as available” basis, without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

Amoura Home, SatoActive, and their affiliates will not be liable for any damages — direct, indirect, incidental, or consequential — including but not limited to loss of profits, data, or goodwill, resulting from your use of our Site, Services, or products.

Where certain states do not allow limitations on implied warranties or liability, our responsibility shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless Amoura Home, SatoActive, and their affiliates, employees, contractors, and partners from any claims, damages, or expenses (including legal fees) arising out of your violation of these Terms or misuse of our Services.

13. Termination

These Terms remain in effect until terminated by either you or us.
You may terminate at any time by discontinuing use of the Site.

Amoura Home reserves the right to terminate access immediately, without notice, if you breach these Terms or engage in conduct that we deem harmful.

Any obligations or liabilities incurred before termination will survive termination.

14. Governing Law

These Terms of Service and any disputes related to your use of our website or purchases shall be governed by and construed in accordance with the laws of the United States and the State of New York, without regard to conflict-of-law principles.

15. Entire Agreement

These Terms, together with any related policies (including our Privacy Policy, Shipping Policy, and Return & Refund Policy), represent the entire agreement between you and Amoura Home regarding your use of our website and Services.
Any prior agreements, communications, or proposals (written or oral) are superseded by this Agreement.

16. Contact Information

Store Name: Amoura Home
Website: www.amoura-home.com
Email: support@amoura-home.com
Phone: +1 347 775 3399
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
Average Response Time: 1–2 Business Days

17. Company Details

Company Name: SatoActive
Registered Address: Marketentsterlaan 39, 3454WN De Meern, Utrecht, The Netherlands
Company Number (KvK): 85805556
VAT Number: NL004155462B41